Privacy Policy

Last Updated: July 2, 2026

Introduction

Welcome to Ketabuk Academy (“Ketabuk,” “we,” “our,” or “us”).

We are committed to protecting the privacy and personal information of our students, parents, website visitors, and users of our educational services. This Privacy Policy explains how we collect, use, store, protect, and disclose your information when you visit our website, book a trial class, enroll in our programs, or otherwise interact with us.

By accessing or using our website and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information

We may collect personal information including:

Full Name
Email Address
Phone Number
WhatsApp Number
Country of Residence
Student Age
Learning Preferences
Program Interests

Student Information

To provide our educational services, we may collect:

Learning Level
Academic Progress
Assessment Results
Attendance Records
Learning Goals

Payment Information

Payments are processed securely through trusted third-party payment providers.

Ketabuk does not store complete credit card or payment card information on its servers.

Technical Information

When you visit our website, we may automatically collect:

IP Address
Browser Type
Device Information
Operating System
Pages Visited
Website Usage Data
Cookies and Similar Technologies

2. How We Use Your Information

We use your information to:

Provide educational programs and services
Schedule and manage classes
Book trial lessons
Process enrollments
Respond to inquiries
Provide customer support
Monitor learning progress
Improve our website and user experience
Process payments
Send important service updates
Comply with legal and regulatory obligations

3. Communications

We may contact you through:

Email
WhatsApp
Phone Calls
Website Contact Forms

Communications may include:

Trial class confirmations
Enrollment information
Class reminders
Progress reports
Service announcements
Customer support responses
Marketing communications (where permitted by law)

You may unsubscribe from promotional communications at any time. Please note that we may still send essential service-related communications.

4. Children’s Privacy

Protecting children’s privacy is one of Ketabuk’s highest priorities.

Since many of our educational services are intended for minors, we collect and process children’s information only for legitimate educational purposes and with the involvement or consent of a parent or legal guardian where required.

Parents or legal guardians are responsible for:

Providing accurate information
Supervising their child’s participation
Managing communication with Ketabuk

We do not knowingly collect unnecessary personal information from children.

5. Class Recordings

Certain online classes, lessons, or educational sessions may be recorded for purposes including:

Quality assurance
Teacher training
Student progress review
Educational support
Internal performance evaluation

Recordings are protected using appropriate security measures and are accessible only to authorized personnel.

6. Sharing of Information

Ketabuk does not sell, rent, or trade personal information.

We may share information only in the following circumstances:

Service Providers

Trusted third-party providers that assist with:

Website hosting
Payment processing
Video conferencing
Customer communication
Email services
Technical support
Website analytics

These providers are required to safeguard personal information.

Legal Requirements

We may disclose information when required by:

Applicable law
Court orders
Government authorities
Regulatory requirements
Protection of legal rights

7. Data Security

We implement reasonable technical and organizational safeguards to protect personal information against:

Unauthorized access
Loss
Misuse
Disclosure
Alteration
Destruction

Security measures include:

SSL encryption
Secure hosting infrastructure
Password-protected systems
Access controls
Regular security monitoring
Software updates and maintenance

Although we strive to protect your information, no online transmission or storage system can be guaranteed to be completely secure.

8. Cookies

Our website uses cookies and similar technologies to:

Improve website functionality
Analyze visitor traffic
Remember user preferences
Enhance browsing experience
Measure website performance

You may disable cookies through your browser settings; however, some features of the website may not function properly.

9. Third-Party Services

Our website may integrate with third-party services such as:

PayPal
Google Analytics
Meta Pixel
Zoom
WhatsApp

These third-party services operate under their own privacy policies.

We encourage users to review the privacy policies of any third-party services they choose to use.

10. International Users

Ketabuk serves students and families worldwide.

By using our services, you acknowledge that your personal information may be transferred, processed, and stored in countries other than your country of residence, where data protection laws may differ.

11. Data Retention

We retain personal information only for as long as necessary to:

Deliver educational services
Maintain academic records
Fulfill contractual obligations
Comply with legal requirements
Resolve disputes
Enforce our agreements

When information is no longer required, it will be securely deleted or anonymized where appropriate.

12. Your Privacy Rights

Depending on your country or applicable law, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your data
Withdraw consent
Restrict or object to certain processing activities
Request data portability where applicable

Requests may be submitted using the contact information provided below.

13. Changes to This Privacy Policy

Ketabuk may update this Privacy Policy from time to time.

Any updates will be posted on this page together with a revised “Last Updated” date.

Your continued use of our website or services after changes become effective constitutes your acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Ketabuk Academy

General Inquiries
info@ketabuk.com

Admissions
admissions@ketabuk.com

Support
support@ketabuk.com

Website
https://www.ketabuk.com